1) Summary (Key Points)
- What we do: Cravo is your gateway to endless storytelling possibilities with interactive AI-powered dialogues and personalized narrative journeys.
- What you control: You choose whether to create an account, grant location access, and upload text or images for AI generation.
- AI processing: If you upload text and/or images for generation, we process that content on Cravo Team servers to generate the requested result. We do not share that uploaded content with any third party (including service providers and third-party AI model providers), and we delete it immediately after processing completes.
- No sale of personal information: We do not sell personal information.
2) Information We Collect
We collect information you provide, information collected automatically, and information collected with permissions you choose to grant.
- Account: name, username, email.
- User-provided: customer support content; optional text/images submitted for AI generation.
- Automatically collected: device information, usage statistics, crash logs/diagnostics.
- Location (optional): precise or approximate location if you allow it.
3) How We Use Information
- Provide and maintain the Services.
- Personalize your experience and remember preferences.
- Improve performance, reliability, and features.
- Security and fraud prevention.
- Customer support.
- Legal compliance.
4) AI / Story Generation Processing
Cravo offers interactive AI-powered dialogues and story generation features ("AI features"). When you choose to use these features:
- Processing location: your uploaded text and/or images are processed on servers controlled by Cravo Team to generate the requested result.
- No third-party sharing for generation: we do not share uploads or prompts used for generation with any third party (including service providers and third-party AI model providers), except where required by law.
- No face recognition / biometrics: we do not perform facial recognition and do not create biometric templates or biometric identifiers.
- No training or marketing: we do not use your uploads for model training or marketing.
- Deletion after processing: we delete uploaded content immediately after processing completes, subject to limited temporary caching/logs needed for reliability and security.
- Local storage by default: generated content may be stored locally on your device by default.
5) Cookies, Similar Technologies, and Web Beacons
If parts of the Services are provided through web-based components (e.g., in-app web views), we may use cookies or similar technologies to keep you signed in, remember preferences, and measure performance. These technologies may include web beacons.
6) How We Share Information
- With your consent.
- With service providers/processors who help us operate, support, secure, or improve the App, under contractual confidentiality and use restrictions.
- For legal reasons and to protect rights and safety.
We share only what is necessary for the specific purpose, and we do not sell personal information.
Note: Content you upload for AI generation (your text/images and prompts) is processed on Cravo Team servers and is not shared with any third party for generation.
7) Data Retention
8) Security
- Encryption: encryption in transit and, where appropriate, at rest.
- Access controls: least-privilege permissions and role-based controls.
- Reviews: periodic reviews/audits of security practices.
- Backups: backups and recovery procedures.
9) International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
10) Your Rights and Choices
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object, or withdraw consent.
To submit a request, email:
LaurenBrown1453@outlook.com
We aim to respond within 5 business days.
11) Children & 12) Changes
The App is not directed to children under 17 and we do not knowingly collect personal information from children under 17. We may update this policy from time to time and will update the Effective Date above when changes become effective.